Microsoft to Reduce Scam Calls in India With Help From Blockchain and Azure

In collaboration with software major Tech Mahindra, Microsoft is reportedly undertaking a new move that will tackle spam calls. According to a news source, Rajesh Dhuddu, Global Practice Leader of Blockchain at Tech Mahindra, announced the new partnership in a statement.

The Telecom Regulatory Authority of India (TRAI) has noted scam calls as a significant source of disturbance to telecom subscribers. A new blockchain-based solution that will be built on Microsoft’s Azure platform is set to offer a solution this time.

Rajesh said, “Blockchain as a technology is a powerful tool to combat the issue of spam calls and fraud risks, to protect user information, as well as the integrity of the telecom sector.” He further went on to say that with the aid of the adoption of blockchain technology, financial frauds can be checked, and controlled. He also stated that the company would be on guard to protect subscribers from misleading financial information that could get them scammed by desperate telemarketers.

Last month TRAI made a move to curb unsolicited calls, and SMS from unregistered telemarketers by formulating new regulations as well as adopting Digital ledger Technology (DLT) to ensure compliance, while paving the way for further innovations with the tech adoption.

“The intersection of cloud and blockchain will ensure a new way of monitoring and enforce compliance throughout the ecosystem, Prashant Shukla, National Tech Officer, Microsoft India, said.

Blockchain technology in telecommunication

The blockchain-based solution will help both the service providers and telemarketers in ways such as consent acquisition, dynamic preference setting, stakeholder onboarding, etc., which are in line with the recently passed TRAI regulations.

The solution will be shared across a network of computers to ensure that activities on the platform are transparent to mitigate financial crimes as well as easing UCC on their network.